Shipping and Delivery
Shipping and Delivery
Eclipse Organics Ships to all Australian Postcodes. Please refer our Eclipse Shipping Guidelines:
Note to Wholesale customers: Please refer to our Wholesale Shipping and Delivery Policy>>
- Orders take 12-48 hours to pick, pack and have ready for pick-up or dispatch. The delivery estimates should be taken from when you receive an order completion email. Please note we cannot guarantee the day of delivery on behalf of the courier you choose.
Orders received after 12pm on Friday or on weekends will begin processing on Monday morning.
- All orders being sent to PO Boxes or Parcel Lockers can only ship with Australia Post.
- Final shipping costs and company options will be available in the checkout after you enter a valid Australian postcode.
- The delivery estimates given during checkout are estimates from the shipping company. Prices vary based on company and weight
The Eclipse Free Shipping* offered for Retail Customers.
*Free Shipping does not apply to orders over 45kg or for bulk products and orders must reach the order total required for the respective shipping region. We may choose the shipper of our choice when free shipping is given. Due to the high cost of some method and regions.
|Delivery address||Order Value||Delivery Cost||Estimated Delivery Time|
|Over $99||FREE||1-2 Days|
Outer Sydney, Blue Mountains,
Orange, NSW Central Coast,
Country NSW, Canberra,
Albury, Port Macquarie,
Coffs Harbour, Northern Rivers
|Melbourne Mertro||Over $199||FREE
|Brisbane and Gold Coast||Over $199||FREE
|Adelaide Metro||Over $199||FREE
|Other areas||Over $249||FREE
We offer deliveries across many areas via Fastway Couriers, the independent courier service. This service is fast and independently owned by local people. By using Fastways courier services you receive your deliveries fast while supporting local workers.
Fastway courier services are charged by weight. Eclipse Wholefoods currently subsidises the delivery costs of these fast and efficient couriers to bring your purchases to your door as quickly and easily as possible.
Although we endeavour to use Fastway couriers whenever available, if the courier delivery is not available we will use Australia Post as the next best option.
We ship most orders to outside our Fastway delivery areas using Registered Post. The charge is based on weight of ordered products and is highly subsidised by Eclipse Organics.
We also offer an Express Post service across Australia for smaller items (under 5kg). This option can in fact work out cheaper than Registered Post for remote destinations.
Special Delivery Instructions/Unattended Deliveries
If you have any special delivery requests or if the Fastway courier can leave the delivery at the delivery address in a particular place (which is out of the weather) Please tick the 'unattended delivery' box and enter delivery instructions for the courier.
In these modern times where more and more people are purchasing online, we are finding some customers who have installed a delivery box with a combination lock or auto locking system at their house. An interesting and effective idea.
Now you do not have to be home to accept your delivery. Some of these boxes come with their own barcode or we can supply a special delivery code to you so that couriers can record your code if they require proof of delivery.
Freight questions?Don't hesitate to get in touch and talk them through :-)